30. Where can I get the newest dongle drivers?

Rainbow Technologies, the manufacturer of the hardware locks (dongles) which accompany HyperChem, have just released an update to the software which "drives" or "controls" the dongles. The update, known as version PD 5.3, affects driver software for new locks on Windows 3.1, Windows 95 and Windows NT.

According to Rainbow, the new driver software will take care of several problems, among them
the low-power port problems of certain Gateway computers;
problems connected to the high-speed ECP printer port of such printers as the LaserJet 5L series;
failure of driver installation when path name > 30 characters;
NetSentinel NT Service crash for automatic start-up.

If you have been experiencing these problems, you may wish to install the new driver software. However, if you are running smoothly, then we recommend a conservative approach. If you do decide to install the new driver software, please keep a backup copy of your old driver folder and documentation in case you need a fall-back position.

We are placing the self-extracting archive files of these drivers on our ftp site, in the 'support' directory. To obtain the updated driver, ftp anonymously to ftp.hyper.com, change directory to 'support' and set the transfer type to 'binary'. Then you can get the file appropriate for your system. Or, you can download them automatically here (you may need to reset your web browser preferences):

- w95drvr.exe
- ntdrvr.exe
- w31drvr.exe

When you run the .exe file, it will expand into a ReadMe file and a folder which contains the necessary driver files.

We are putting these drivers on our ftp site to assist users who have been having lock- and printer-related problems, but a general upgrade of the driver software is not necessary. We would appreciate feedback as to whether these new drivers solve the particular problems you have been experiencing. (Preliminary reports are mixed.) Please drop us a line with full details at support@hyper.com.

More detailed information can be obtained from the Readme included in the self-extracting archives, or from Rainbow's web site.

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